Thank you to all our clients who instructed us in 2022. We appreciate being trusted with your legal matter.
We also appreciate the feedback and testimonials we have received from our clients, and are encouraged by the amount of returning clients we assist as well as when clients recommend our services.
During the period January to December 2022, we received 292 completed client care questionnaires, and we would like to thank every client for this. The data from the questionnaires reveals that 94.8% of clients would use Maxwell Hodge again in the future. Furthermore, in the majority of areas, including staff behaviour and progress of work, we were marked excellent by our clients, as was the quality of service overall. This represents the level of client care we aim to provide in every legal matter.
We amended our client care questionnaires at the start of 2022 to include questions on client demands and needs so we can continue to ensure that the level of service and the ways in which we provide that service continues to meet your needs.
If you would like assistance with a legal matter, you can view our services here.
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