Many thanks to all our clients for your instructions in 2023. As always, we appreciate being trusted with your legal matter.

Furthermore, we are very grateful for all the feedback we received throughout the year, as it is vital that we hear from our clients on what we are doing well, and where there may be an opportunity to further improve our service to clients. Our main sources of work are returning clients and recommendations to others from existing or previous clients, which is testament to the caring and empathetic approach our Team devote to each legal matter, paired with their hard work, experience and capability.

During the period January to December 2023, we received 324 completed client care questionnaires and 307 clients responded to the question ‘Would you use our services again?’. Of those 307 clients, 98% said they would use our services again. In all categories, the majority have been marked excellent. We aim to provide a high level of service to every client and continue to follow up with clients where they say our service has fallen short of expectations.  Please click here to view client feedback.

We look forward to acting for you in 2024. You can view our full range of services here.