“I’d like to say thank you to Kristina for her professionalism. She handled my case throughout and kept me will informed by email and letters. She dealt with everything expediently and was always pleasant and approachable during meetings and phone calls. Karen was always a pleasure to deal with during phone calls. She was always bright and cheerful and was informative and helpful at all times. Once again, I wish to thank you for making the long process bearable through to the resolution of the case. I wouldn’t hesitate to recommend Kristina to friends and family. Thank you”